Blog

The Business of Employee Engagement

3.5 minute read

In the course of coaching executives, we frequently refer to
Gallup’s
annual statistical data
around the engagement, or lack thereof, of the
American workforce. For the last decade, the numbers have been static: roughly
one third of the workforce are extremely engaged, 50% are neither engaged nor
disengaged, and one sixth is actively disengaged and even sabotaging their
workplace. Gallup estimates the cost of disengagement at half a trillion
dollars per year in lost productivity.

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All Leadership Is Servant Leadership

5 minute read

When I find myself having similar
conversations with multiple clients, it’s a cue that the topic is something
many people struggle with or are curious about, so it makes sense to discuss it
here. Today’s topic is a great example. I’ve noticed that new ‘leaders’ commonly
aren’t told that, in addition to all of their other new job responsibilities,
there are some unwritten ones at the bottom of their to-do list.

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If I’m Being Radically Honest…

4 minute read 

Recently, I watched Tony Gonzalez’s inspiring acceptance speech as he was enshrined into the NFL Pro Football Hall of Fame. During his remarks, he thanked his mother for her “radical honesty,” noting that she always “tells it like it is, she never sugar-coats it.”

For Gonzalez,
her willingness to be frank with him was a gift, one that helped push him to be
a better, stronger competitor and a better,

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Is There an Elephant in the Room?

3 minute read

The quality of communications inside a unit, department, or
organization is a good acid test of the cultural health of any hierarchy. One
way to assess this elusive ‘quality of communications’ is to determine how many
elephants are in the room. What is it we (and ‘we’ can be any two or
more people, by the way) need to talk about, but aren’t? Sometimes things
left unsaid revolve around obviously difficult topics like trust,

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Respect Me, Respect My Time

5 minute read

It’s fairly common for leadership teams to ask us to come talk to
their organizations about time management. My typical rejoinder to this
invitation is to say, of course I’ll be glad to work with your company, but our
experience is the true topic you’re looking for isn’t time management. We all
have the same amount of time to work with. The topic you’re really looking for
is commitment management.

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In Management, One Size Does Not Fit All: Managing Subordinates So They’ll Thrive…

4 minute read

Management styles are a frequent topic of conversation with
our coaching clients. Sometimes coachees want to discuss how they’re being
managed by their boss, and other times it comes up with a coachee’s
frustrations regarding a subordinate.

The conversation usually starts out with something similar
to this: “Jason’s a good guy, but he’s so high maintenance that I get
frustrated and question whether he’s the right one for the job.”

What’s important to understand is that,

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Turnover: The Preventable Trillion-Dollar Loss

3 minute read

Last month, the Gallup organization published an eye-opening article estimating that turnover costs American businesses a trillion dollars a year. That’s specifically voluntary turnover. The article states the average annual turnover rate in American businesses for 2017 (the most recent year available) was 26.3%, and because it generally costs anywhere from one-half to two times an employee’s annual salary to replace them, those costs when extrapolated yield up to a trillion dollars a year in lost earnings.

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CBO – Chief Bullying Officer?

5 minute read

Three years ago, you may recall we wrote a piece about emotional
intelligence among U.S. presidents
in the lead up to the 2016
election.  In it, we discussed the role
emotional intelligence plays in leadership, and how its absence can negate even
the strongest vision, passion, intelligence, and drive.

It’s already presidential election season again, and
along with all the important ideas and topics the primary races bring,

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Organizational Politics: Toxic Inefficiency? Distasteful Behavior? Or Something Else Entirely?

4
minute read

We’ve
worked with quite a few clients who, when the topic of dealing with organizational
politics comes up, react in one of two ways: they either find it horribly distasteful,
or incredibly inefficient. We can only assume that some people find it
uncomfortable to have non-black and white conversations as it relates to
getting things done within a hierarchical organization, and some would rather
run others over in the interest of “just get it done” efficiency.

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For the Record, Sting Was Right

5 minute read

Free, free, set them free…

We’ve talked before in our posts about the nature of the leader-follower
relationship
, specifically around the psychology of “followership.”
To re-cap, for a leader to have followers, the would-be leader has to
understand what motivates the would-be follower. The leader must understand
where their follower wants to go and how they hope to go about getting there—not
just in their career,

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